Terms and Conditions

Our Terms and Conditions

Talk Straight Terms and Conditions

Code of Practice

Complaint Code of Practice

Ofcom Regulations

Talk Straight Ltd and all other UK communications providers are regulated under Ofcom’s General Conditions of Entitlement. These regulations apply to anyone who provides an electronic communication service or an electronic communications network.

General Condition C7 regulates how communications providers switch landline and/or broadband services. 
Full details of General Condition C7 are available by clicking here.

General Condition C8 regulates how communications providers are able to market and sell mobile telephony services to customers.
Full details of General Condition C8 are available by clicking here.