Service Delivery and Support
From your first point of contact, through to your installation and service support, we have a dedicated and qualified team of experts at our UK based head office. Our experienced service delivery team is led by qualified PRINCE 2 staff, to ensure all of our service transfers run as smoothly and seamlessly as possible.
The customer portal gives you instant visibility of up-to-the-minute statistics on your broadband usage. You’ll be more informed about the traffic on your network, allowing you to pro-actively manage your requirements.
Our Technical Support Helpdesk is open 8am to 6pm Monday to Friday.
Call 011 33 222 333 and choose option 1 or email firstname.lastname@example.org
For emergency out-of-office issues, please ring the above number and you will be diverted to the on-call technician.
For all queries relating to provisioning and installation please call:
011 33 222 333 and choose option 2 or email email@example.com
For all billing enquiries please call:
011 33 222 333 choose option 4 or email firstname.lastname@example.org