Philip Schroeter, Thorite’s IT Manager, explains the challenges for a multi-site business and how telecoms services from Talk Straight have benefited the company.
As the company continued to grow across numerous sites, Thorite found that their existing internet connections and telecoms services were no longer adequate. They looked to Talk Straight to provide them with faster, more secure fibre connections, a new VoIP telephony system, VPN Connectivity and Wi-Fi to support growth, all of which are now used across the business.
All of our internet connectivity is now provided by Talk Straight, including the on-site Fortinet security. Our inter-site VPNs are much more reliable and efficient now that the outdated routers have been replaced with new Fortinet equipment. This not only protects us from external threats, but gives us the ability to allow specific levels of web access to our users with the confidence that inappropriate sites will be blocked.
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William Eddison, explains why the award-winning estate agent chose Talk Straight for their VoIP System.
“We chose Talk Straight because they are a Yorkshire-based company like ourselves. Switching from our standard telephony service to hosted VoIP has saved us hundreds of pounds on our phone bills.
Our VoIP phone system works seamlessly across our various sites so we can view and pick up calls to our other offices, see who’s on the phone there and transfer calls directly. If one of our other offices is busy, calls are routed through to an alternative office which means there is no risk of call loss or business loss!
The technical services helpdesk at Talk Straight is excellent. The technicians are knowledgeable, friendly and have always gone the extra mile to help us with any queries.”
Talk Straight are the official mobile phone provider to the Leeds Rhinos, the professional Rugby League Club based in Leeds.The Rhinos are one of the most successful British sports clubs of the modern era, having won six Super League Grand Finals, two League Leaders Shields, three World Club titles and a Challenge Cup in the last decade. Talk Straight have been providing the team’s management, directors and coaching staff with mobile airtime and handsets for 3 years and we now look after over 50 connections. With the team travelling regularly throughout the UK and across the globe, it was necessary for Leeds Rhinos to choose a company they could trust to provide unrivalled customer service and support.
Lucy Hetherington explains why they chose Talk Straight:
The team’s coaches and management need round-the-clock access to data, email and phone, wherever they are. Maintaining ongoing communication is key to ensuring success for the team and for the business. We chose Talk Straight because from the top down they are a great company and a great bunch of people to work with. Always polite, helpful and friendly, they are quick to solve any problems or answer any questions. We have a fantastic partnership with them and we are proud to call them our official mobile phone provider.