Terms and Conditions

Read our Terms and Conditions, Code of Practice and Compliants Code of Practice  here.

Ofcom Regulations

Talk Straight Ltd and all other UK communications providers are regulated under Ofcom’s General Conditions of Entitlement.  These regulations apply to anyone who provides an electronic communication service or an electronic communications network.

General Condition 24 regulates how communications providers are able to market and sell fixed-line telephony services to customers. Full details of General Condition 24 are available by clicking here.

General Condition 23 regulates how communications providers are able to market and sell mobile telephony services to customers.  Full details of General Condition 23 are available by clicking here